After purchase
- Wait for the separate QR ticket email.
- Check Spam and Promotions.
- Keep the checkout email available for event updates.
Ticket help
Find, recover and use your QR ticket.
Use the same email you entered at checkout. QR tickets are sent only to the matching address and are never displayed publicly from the recovery form.
At the entrance
- Open the QR page before reaching the door.
- Keep screen brightness high.
- Use the access code if camera scanning is unavailable.
Need support
- Send event name and checkout email.
- Do not post QR screenshots publicly.
- Use recovery before emailing support.
Fresh copies are sent only to the checkout email.
The page does not confirm whether an email exists in the system.