Can I create an organizer account myself?
No. Organizer accounts are created after Euphoria validates the collaboration and assigns the correct role.
Organizer FAQ
Clear answers before the portal.
These answers explain the current collaboration model: request first, validation second, portal access after approval.
Do I need a password?
No. The partner portal uses secure email links sent to the approved address.
Can I propose an event before all details are final?
Yes. You can start with a concept and estimated date. Publishing happens only after the required information is complete and reviewed.
Can I save a draft?
Yes. Event submissions can remain in draft until they are ready for review.
Can I edit after sending for review?
Not while the proposal is in review. If Euphoria requests changes, the submission becomes editable again.
What ticket types can I use?
Multiple categories, quantities and sales windows can be configured. The final structure is confirmed before publishing.
Are group bundles supported?
Yes. The ticketing system can issue multiple individual QR codes for eligible bundle products.
How do guests receive tickets?
After checkout, QR tickets are sent by email and can also be reached through available account and recovery flows.
What happens if a guest loses the email?
They can use secure ticket recovery. The operations team can also inspect and retry delivery when needed.
How does entry work?
Approved operators use the Euphoria scanner. The scanner distinguishes valid, already used, invalid and wrong-event tickets.
Can I see other organizers' data?
No. Partner access is limited server-side to the role, profile and events assigned to that account.
Will I see sales in real time?
The portal can show metrics assigned to the event. Commercial and financial visibility depends on role and agreement.
Where do I send sensitive documents?
Only through the secure channel or portal flow communicated by Euphoria after validation. Do not send sensitive files through the public request form.